Snow

FAQ



Users can send SMS from Web Page, Excel Plugin , API . But Resellers apart from sending sms can also sell SMS to their own client . Resellers get a white labeled panel where in they can brand to their needs . They will be provided with admin rights so that they can manage their own users.
  •      Single SMS – Instantly send upto 10000 numbers
  •      Group SMS - Store contacts in the group and send SMS
  •      Excel 2 SMS Static – Send SMS from contacts stored in Excel (only .xls file)
  •      Excel 2 SMS Dynamic – Send Dynamic SMS from contacts and content stored in Excel (only .xls file)
  •      Single SMS – 10,000 sms
  •      Group SMS - 2,00,000 sms
  •      Excel 2 SMS Static – 65,000 sms
  •      Excel 2 SMS Dynamic - 65,000 sms
  • Sender ID is the Name which goes in the Header of the SMS . It can be alpha numeric and maximum 6 characters. Eg : ICICIBNK . It can be your company name , product name , any names.
    Sender ID is the Name which goes in the Header of the SMS . It can be alpha numeric and maximum 6 characters. Eg : ICICIBNK . It can be your company name , product name , any names.
  •      DND – Do Not Disturb Numbers . As per TRAI’s rule commercial sms should not be sent to DND Numbers registered with them . So we have two routes
  •      With DND Filtering - SMS Sent through this route will not be sent to DND Numbers if present . We have systems so that it will be automatically filtered in run time when it is sent.
  •      Without DND Filtering - SMS Sent through this route will be sent to DND Numbers if present . There will be no filtering for this route.
  • No. You should not use it for promotional purpose. It is used only for transactional purpose. We should separate team for monitoring this route. If your account is found using this route for promotional purposes , Your account will be deactivated immediately and fine will be levied or it might lead to closure of the account.
    No. You should not use it for lottery purpose. It is used only for transactional purpose. We should separate team for monitoring this route. If your account is found using this route for promotional purposes , Your account will be deactivated immediately and fine will be levied or it might lead to closure of the account.
    You can add a new sender id details by going to Push SMS ->Add Sender Id. Select the appropriate route for the sender id (With / Without DND Filtering ) and Request. Sender Ids need to approved by your admin/reseller.
    If you want to get a without dnd filtering sender id details, you should submit a scanned and filled ndnd form to your admin/reseller on your letter head with your sample message. If approved , you will get activated in 1 hour.
    1 Credit is a message with 160 characters.
    Yes you can send messages upto 800 characters . 1 credit will deducted for every 160 characters. Suppose you can have 180 characters message . It ll take 2 credits.
    You can schedule any number of sms in future by going to Push SMS -> Compose Schedule SMS . You can schedule either by group or single.
    You can manage your scheduled sms by going to Push SMS - > Manage Scheduled SMS . You can delete by clicking on the delete button to delete the scheduled messages.
    Please store all the numbers in the first column without 91 and without heading . Then go to Push SMS -> Excel File 2 SMS and upload the file and send sms.
    In order to send sms from group you must create a group and add contacts to it. To create a group , Push SMS - > Create Group To Add Contacts to Groups Push SMS -> Add Contacts to Groups -> Manual Upload / Excel Upload - > Upload Numbers without 91 Go to Push SMS -> Compose Single / Group SMS -> Select one / many groups - > Select Sender Id -> Type Message - > send